General Questions
How do I book accommodation at St. Mary's PG?
Submit an inquiry through our website form with your details and room preference. Our admin team will review and contact you with further steps.
What information do I need to provide for an inquiry?
You need to provide your First Name, Last Name, Email Address, Phone Number, complete Address, and Room Preference (Normal, Standard, or Premium).
How long does the inquiry review process take?
Our admin team reviews inquiries and responds within 24 hours of submission.
Booking Process
What happens after I submit my inquiry?
You'll receive an email confirmation of your inquiry submission. Our admin will review your details and send an approval or rejection notification via email.
How do I make payment?
If your inquiry is approved, you'll receive an email with a secure payment link. Click the link to complete payment through our payment gateway.
Do I need to create an account?
User accounts are created during the payment process. You don't need to register separately beforehand.
Can I modify my inquiry after submission?
Contact our admin team directly for any changes. New inquiries may be required for significant modifications.
Accommodation Details
What room types are available?
We offer Normal, Standard, and Premium room categories with both single and shared occupancy options.
What amenities are included?
All rooms come furnished with basic amenities including WiFi, security services, and regular housekeeping.
When will I know my specific room assignment?
Room assignment is completed by our admin team after payment confirmation. You'll receive details via email.
Account and Profile
How do I access my profile?
Profile access is provided after successful payment completion. You can view booking details, payment information, and receive reminders.
What can I see in my profile?
Your profile includes booking details, payment history, account information, and any important reminders or updates.
Can I update my contact information?
Contact our admin team to update your contact details in our system.
Payment and Communication
What payment methods are accepted?
Payment is processed through our secure payment gateway which supports standard payment methods.
How will I receive updates about my booking?
All communications are sent to your registered email address. Please monitor your email regularly for important updates.
Who do I contact for assistance?
For any assistance or questions, contact our admin team who can help with inquiries, bookings, and accommodation-related matters.