Privacy Policy Statement

Information We Collect

We collect personal information provided through our inquiry form including: First Name, Last Name, Email Address, Phone Number, Address details (Address Line 1, Address Line 2, City, State, Country, Postal Code), and Room Preference selection.

How We Use Your Information

Your personal information is used to:

• Process accommodation inquiries and bookings
• Communicate regarding your inquiry status and booking details
• Create user accounts for booking management
• Send payment links and confirmation emails
• Assign appropriate accommodation based on your preferences
• Provide customer support and assistance

Information Storage and Security

Personal information is stored securely in our OG ERP system. Access is limited to authorized administrative staff for processing inquiries and managing bookings.

Email Communications

We send automated email notifications for:

• Inquiry confirmation
• Admin decision notifications (approval/rejection)
• Payment link delivery
• Booking confirmations
• Important updates related to your accommodation

Payment Information

Payment processing is handled through our secure payment gateway. We do not store complete payment card details on our systems.

Account Access

Users can access their account profiles to view booking details, payment history, and update personal information. Account access is provided after successful payment completion.

Information Sharing

We do not share personal information with third parties except as necessary for payment processing and essential service delivery.